FAQ
Where is Bedtribe located?
We are located and incorporated in Singapore
Business entity name: BEDTRIBE PTE LTD
UEN: 202029705H
Our office/showroom is located at 81 Joo Chiat Road #02-01 Singapore 427725
*Use staircase nearest to Apiary ice cream shop
Opening hours:
Monday - Friday - 10am to 6pm (closed for lunch break from 12pm to 1pm)
Saturday - 1pm to 5pm
Sunday & PHs - Closed
Our warehouse is located at 10 Ubi Crescent #03-64 Ubi Techpark Singapore 408564
What currency is the price in?
The pricing shown is in Singapore Dollars (SGD).
Are the items in stock?
Yes, items listed on our website are stock in our warehouse (except for preorder items) and are ready to be shipped out upon order confirmation and payment by our customer.
Can you do customization/ change of bundle configuration?
Yes you can change the number of pillow and bolster cases in the sheets set by writing a request in the message box at the checkout page.
How do I know if the sheets fits my bed?
You can refer to our size chart in the product page itself or you can also measure and send us the dimension of your bed in the following order (Length x Width x Height) so that we can advise you on the fit.
How do I wash and care for my bedsheets?
You can refer to the washing instructions for our beddings here.
Is it safe to input our personal details into your website?
Bedtribe is totally committed to protecting the privacy of each and every of our site visitors and customers. We fully appreciate and respect the importance of privacy on the internet. We will not disclose information to any other third parties except when necessary. (eg to our courier for dispatching of your parcel)
Is online payment secure?
The online payment system we used adhere to the highest standards of security, in line with the latest worldwide security technology.
Special Request
We are happy to talk with customers about special requests. If you need larger quantities of an item or are looking for something in particular, please don't hesitate to contact us!